Singtronic Price Match Guaranteed Policy
Guaranteed Lowest Price: Singtronic will beat any verifiable advertised price on the Internet by 1%! Just submit Sale Receipt ticket or call us to get the guaranteed low price. If submitting a ticket, choose "Sales" and put "Best Offer" as the subject of the ticket and provide a link to the price you want us to match or beat, or give us your best offer.
Singtronic is an Manufacturer of Karaoke Equipment and also the largest karaoke retailer in U.S., we are very confident that we are getting a lower price than any of our reseller and competitors. Due to manufacturer's agreement, we are not allowed to advertise below manufacturer's "Minimum Advertised Price" to disturb the market. However, if you found a lower price advertised anywhere online or in your local retail store, please let us know. We'll be glad to match the price for you
Singtronic Return Policy
Singtronic.com offers a 15-day, no-questions-asked, total satisfaction return policy that covers most products you buy from us? and we'll pay the return shipping for Defective Items!
Singtronic.com will process your return within three weeks from the day your returned order is received. Refunds will be credited only to the original purchasing credit card account number.
To return a piece of equipment:
Call (714) 719-2474 and request a Return Authorization, Write down whom named is authorize for return merchandise.
*Carefully re-pack your equipment in the original box with ALL of the original packing materials, manuals, cables and accessories. THE PRODUCT MUST BE IN NEW CONDITION AND PACKED CORRECTLY AND COMPLETELY FOR A FULL REFUND. Products which are not returned intact will result in a prorated credit being issued based on the cost of the missing items.
*Drop off the return at UPS or a UPS affiliated pickup site. UPS will pick up from your home for a $10 fee. Be sure to record whom named are authorize for return merchandise and retain the UPS return shipping receipt with the tracking number.
The Fine Print:
We will refund your credit card account within three weeks of receiving your returned product. You will receive an e-mail notifying you of our receipt of the product, and your credit card account will reflect the credit in approximately three to seven days..
"Oversized" merchandise are not covered by the 15 day return policy. If you purchased an "oversized" item from Singtronic.com (Portable Speaker, Karaoke Speakers, Subwoofer, Complete System and certain floor standing speakers), and you return the product to Singtronic.com, you must pay the 15% restocking charge for an opened product and the shipping costs for the return.
Ship all the return to:
Att: Return Dept.
14371 Euclid St. 2-J.
Garden Grove, Ca 92843